Use & Cleaning

These are general guidelines for Community, Mercury, Q-Care, Dynamic and Bespoke ranges. Please see the individual product pages for product specific cleaning information.

Design
The device has been designed to provide the correct levels of pressure reduction, support and comfort which are needed and according to the design the correct amount of postural assistance.

Placement

  1. Before using the cushion for the first time, please remove the outer packaging if present and check that the chair seat has no objects or projections which may damage the new cushion.
  2. Place the device onto the chair ensuring that our label is on the base of the device (ie. do not sit or lean on the label side).

Cleaning
The cushion has removable covers and can be cleaned according to the material type. If possible sponge off any spillage or contamination as soon as possible with hot water and soap. Do not remove the special transparent liner (if fitted) but sponge it down.

DO NOT PLACE THE WHOLE DEVICE DIRECTLY INTO A WASHING MACHINE

Domestic Cleaning
All products have an approved cleaning label which you should follow to ensure durability and cleanliness of the product.
ALL WATERPROOF COVERS wipe over with hot water and soap, a mild hypochlorite solution can also be used (Milton) if desired. Vapour permeable material, towelling and spacer covers can be machine washed at 60 degrees and tumbled dry on warm only. Leave to air dry before refitting. Do not use furniture polish on the cover.

Cleaning Institutional Vapour Permeable Material
Can be washed at 60 degrees Celsius or dry cleaned.
Wipe over with full strength Sodium Hypochlorite or Sodium Dichloroisocyanurate and maintain surface contact for 2-5 minutes.
Wipe off and rinse with clean water and dry.

DO NOT USE PHENOL BASED PRODUCTS ON ANY WATERPROOF COVER
If MRSA is suspected or confirmed please contact your Infection Control Department for advice.